No product names or the name of the website are mentioned on the outside of the packages for all orders, which are packaged very discretely in padded envelopes or envelopes with heat-sealed sachets inside. The interior packing contains all the necessary information. Important: A return address is not used.

We ship from Lithuania or Vermont

We ship many of our products worldwide. We ship research chemicals worldwide with the exception of the North Korea. Please make sure the products you choose are legal in your country before ordering. We cannot be held responsible, stick to the law.

Yes. We can track a package to any destination we ship to.

No. We DO NOT offer samples for free. However, we do provide very affordable small sample amounts for sale on our website.

We accept Bank Transfers, WesternUnion/MoneyGram, and Bitcoin. For other cryptocurrencies, please contact us for manual processing.

This depends on the postal service. Our shipping page has in-depth information regarding delivery times as well as other helpful information to know before placing an order with us.

If you have chosen a tracked and insured shipping option, your order will be reshipped if it has not arrived three weeks after shipping, unless it has been seized by customs. Your order will not be reshipped if it was shipped by airmail or POSTNLTRACKED. These services are at your own risk.

If you have not received a confirmation email then please check your spam box. If you still have not received it then it may not go out until your payment has been confirmed.